San Francisco

Can "Human-Centered Design" Reinvent Government Services?

Lunchtime Forum

Image courtesy of Flickr user

Government services too often fail to put customers first, but a revolutionary movement is changing that, and recent legislation has created an opportunity for the government to reinvent workforce training at the state and local level. Join us to hear how a pioneer in the human-centered design movement is leading a redesign in how we deliver workforce development throughout the country.

Virginia Hamilton / Employment and Training Administration, Department of Labor

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