Given the changing public health guidance in the Bay Area, which includes recommendations from both Santa Clara and San Francisco Counties, ϴis suspending its in-person public programming events. During this time, public programs will be postponed, canceled or converted into a webinar on an event-by-event basis. To ensure that you’re able to have the experience as originally intended, we’ve chosen to postpone this event and are working to find a new date. To receive updates, please register below or check back here soon.
The goal of public transit is to move people in, around and between cities, but when transit agencies are regularly faced with increased competition, staffing issues, revenue shortfalls and more, it's easy to lose focus on this simple purpose. TransLink, the transit agency for the Vancouver metro area, recently released its Customer Experience Action Plan, which seeks to refocus public transit to put people at the center. Come learn more about their work, as well as local efforts to put the customer at the center of transit. Generously co-sponsored by TransitCenter.
+ Steve Vanagas / TransLink
+ Melissa Mizell / Gensler